This policy covers 312itconsulting.com and the ways you can reach 312 IT Consulting ("312", "we", "us"), a Chicago IT consulting firm. Our apps have their own policies, linked from each app. Information you share with us during a paid engagement is covered by the agreement for that engagement.
What we collect
When you contact us
The contact form asks for your name, email and company, the services you're interested in, a description of what you need, and how you heard about us. Only what you fill in is sent. If you email or call us instead, we receive your email address or phone number and whatever you tell us.
When you browse the site
We use Google Analytics 4, loaded through Cloudflare Zaraz so most of the work happens on Cloudflare's servers rather than in your browser, to see which pages are visited, how people arrive (for example, from a search engine) and roughly where they are (city level), on what kind of device. It uses first-party cookies to tell visits apart. Google Analytics 4 does not log or store IP addresses. The site is hosted on Cloudflare, which processes your IP address and request details to deliver pages and block attacks, and may set a short-lived security cookie.
We do not collect biometric information, payment card details, or information about children.
How we use it
- To answer your question, scope the work and send you a written quote.
- To deliver and support the work you hire us for.
- To understand which pages help visitors, and to fix what doesn't.
- To keep the site secure.
We don't sell or rent personal information, we don't share it for advertising, and we don't add you to a mailing list because you contacted us.
Who processes it for us
| Provider | What it does for us | Data involved |
|---|---|---|
| Web3Forms | Delivers contact-form messages to our inbox | What you enter in the form |
| Google Analytics | Site usage statistics | Pages viewed, device, approximate location, cookie IDs |
| Cloudflare | Hosting, content delivery and security | IP address and request details |
| Our email provider | Stores our email correspondence | Messages you send us |
We may also disclose information if the law requires it, or to protect our rights or someone's safety.
How long we keep it
We keep inquiries and correspondence as long as we need them to respond and for normal business records, and delete inquiries that don't turn into work when they're no longer useful. Google Analytics data is kept according to our Google Analytics retention setting and then deleted automatically.
Your choices
- Access, correction and deletion. Email arman@312itconsulting.com and we'll tell you what we hold about you, correct it, or delete it. We'll reply within 30 days.
- Analytics. If your browser sends the Global Privacy Control signal, our site does not load Google Analytics. You can also block cookies in your browser or install Google's Analytics opt-out add-on.
- State privacy rights. If you live in a state that gives you additional privacy rights, contact us at the same address and we'll honor the rights that apply to you.
Security
The site is served only over HTTPS, the contact form submits over an encrypted connection, and we limit who can access the inboxes and accounts that hold your messages. No method of transmission or storage is perfectly secure, so please don't send passwords or other secrets through the contact form.
Children
This site is for businesses. It isn't directed to children under 13, and we don't knowingly collect information from them.
Changes
If we change this policy, we'll update it on this page and change the effective date at the top.
Contact
312 IT Consulting, Chicago, Illinois · arman@312itconsulting.com · (224) 382-4084